Rose Lace Dress

Faulty Items

The Arcade Fashion team prides themselves on the fact that they treat every product as though they were the customer purchasing it themselves. The team will conduct a thorough inspection of all goods before they are shipped to our customers. The highest care is taken to ensure our customers are satisfied with quality products. Should you come across a manufacturing fault, please contact us as soon as possible to talk to one of team.

Proof of purchase is required in addition to photographic evidence of the alleged fault. Arcade Fashions will issue a refund for the purchase price of the faulty product and any postage incurred by the customer to return the goods to Arcade Fashions./

Returning Online Purchases In store

Please retain your proof of purchase to receive an exchange or store credit in store. Please refer to our terms and condition.

Exchanging your item

If you receive your item(s) and it’s simply not right. Don’t worry send your order back within 14 days of the original purchase date on the invoice and the team at Arcade Fashions will happily exchange or issue you an e- credit voucher.

Terms of Exchange

Arcade Fashions are not responsible for the cost of return shipping. Please ensure you return your garment with a copy of your receipt as proof of purchase. Item(s) must be returned within 14days of purchase from date on original receipt.

Arcade Fashions cannot guarantee requested item(s) for exchange will be available; in this case we will issue you an e credit voucher to the value of purchased item(s).

E Credit vouchers are not interchangeable and are valid for 6 months.

Please note items must be in original condition –new unwashed, no makeup stains, marks and swing tags are attached. If you are unsure please contact our support team at support@arcadefashions.com.au.

Return Policy:

• Return within 14 Days of purchase (excludes accessories, jewelry and footwear) • Item(s) must be in original condition of purchase (tags attached, unworn and no marks) • Arcade Fashions has the right to refuse exchange of item(s) if we believe item(s) differs from original condition • We do not provide refunds for change of mind unless faulty • Items can be returned/exchanged in store

To view our full Terms & Conditions, click here...